What is Spa Etiquette?
As a spa guest you are expected to:
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Please undress to your comfort level for body treatments. Underwear or swimsuits may be worn if you wish. Your therapist will keep your body draped with sheets during the treatment and uncover only the areas being worked on.
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Allow the therapist to perform a service as reserved and timed.
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We want you to be comfortable. We are here to make this the most relaxing and beneficial treatment for you, so please tell us if you have pain or discomfort so we can address it. We respect clients who prefer to remain silent during treatments. Allow yourself to relax and enjoy the benefits of the spa and allow your therapist to “do for you."
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Know that you are in a professional Day Spaand do not expect anything other than therapeutic or spa treatments.
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Do not bring children and leave them unattended, this is very disruptive to other spa goers and unsafe for children.
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Relax,yet respect that the room must be prepared and used for the next client; so know that you must vacate treatment room upon completion of service within a reasonable amount of time.
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Give honest feedback to the therapist or esthetician, owner, receptionist, etc., as operation personnel care to know if your spa experiences were as expected.
MASSAGE THERAPY
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To receive maximum benefit and relaxation from a massage …
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Arrive a few minutes early. Most people prefer to remove all clothing and jewelry. During your massage, your therapist keeps your entire body draped and only undrapes that portion that is being massaged. If you feel more comfortable leaving your undergarments on, that's fine too.
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Feel free to express your needs so as to receive specific attention to tense or trouble spots. Once you are with your therapist you will be asked certain questions, such as whether there is anything you like to convey he/she should be aware of. Your therapist will ask you a few questions to ascertain the most optimum treatment for your sessions.
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Relax, this is your time and time for your body (and your mind) to release the worries and stresses of the day. Deep breathing and closing of your eyes will assist in your complete relaxation.
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Let your therapist know if you are comfortable or uncomfortable, too warm or too cold or if the massage pressure is too light or too intense.
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Trust your massage therapist to move your limbs in whatever position is necessary for and during the massage.
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Enjoy the massage and know that you are doing something very good for your body and your mind. You deserve this healthy interlude.
What can it do for you? How often should you have a massage?
Massage therapy increases circulation, thus is nourishing to the entire body. Massage also promotes the release of by-products such as lactic acid, which is one of the causes of stiff and sore muscles. We recommend one weekly massage for health maintenance and to counteract the effects of daily stress.
FACIALS
To receive maximum benefit and relaxation from a facial …
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Arrive a few minutes early to allow time to change into a robe (remove all clothing and jewelry from your upper body) and to fill out a client history card. The skin care information allows your esthetician to determine the best spa treatment and home recommendation for you.
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Your facial will consist of thorough and deep cleansing to purify, nourish and tone your skin. A woman can expect all of her makeup to be removed. Both men and women should advise their esthetician as to whether or not they are wearing contact lenses.
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Relax completely. A basic facial will take one hour to perform. Close your eyes. Breathe deeply and take this time to release the worries and the stresses of the day.
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Let your esthetician know if you are comfortable or uncomfortable, too warm or too cold, or if a product is very stimulating. Your comfort and care is of the greatest concern and priority.
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Enjoy your facial; the results will be visible and lasting.
Why should one have a regular facial and how often?
We recommend regular, monthly facials for optimum skin maintenance and nourishment; twice monthly for specific treatment programs.
GRATUITY
It is customary to provide your therapist or esthetician a 15-20% gratuity if you were happy with the services provided.Unless noted, gift certificates for treatments and/or packages do not include gratuities.
UNACCEPTABLE BEHAVIOR
What client behavior would be considered bad manners? When should a guest be removed from the spa?
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Lewd behavior
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Inebriated
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Demeaning and abusive behavior toward receptionists or therapists.
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Guest insisting upon services without an appointment when spa is fully booked
-
To receive maximum benefit and relaxation from a massage …
-
Arrive a few minutes early. Most people prefer to remove all clothing and jewelry. During your massage, your therapist keeps your entire body draped and only undrapes that portion that is being massaged. If you feel more comfortable leaving your undergarments on, that's fine too.
-
Feel free to express your needs so as to receive specific attention to tense or trouble spots. Once you are with your therapist you will be asked certain questions, such as whether there is anything you like to convey he/she should be aware of. Your therapist will ask you a few questions to ascertain the most optimum treatment for your sessions.
-
Relax, this is your time and time for your body (and your mind) to release the worries and stresses of the day. Deep breathing and closing of your eyes will assist in your complete relaxation.
-
Let your therapist know if you are comfortable or uncomfortable, too warm or too cold or if the massage pressure is too light or too intense.
-
Trust your massage therapist to move your limbs in whatever position is necessary for and during the massage.
-
Enjoy the massage and know that you are doing something very good for your body and your mind. You deserve this healthy interlude.
What can it do for you? How often should you have a massage?
Massage therapy increases circulation, thus is nourishing to the entire body. Massage also promotes the release of by-products such as lactic acid, which is one of the causes of stiff and sore muscles. We recommend one weekly massage for health maintenance and to counteract the effects of daily stress.
FACIALS
To receive maximum benefit and relaxation from a facial …
-
Arrive a few minutes early to allow time to change into a robe (remove all clothing and jewelry from your upper body) and to fill out a client history card. The skin care information allows your esthetician to determine the best spa treatment and home recommendation for you.
-
Your facial will consist of thorough and deep cleansing to purify, nourish and tone your skin. A woman can expect all of her makeup to be removed. Both men and women should advise their esthetician as to whether or not they are wearing contact lenses.
-
Relax completely. A basic facial will take one hour to perform. Close your eyes. Breathe deeply and take this time to release the worries and the stresses of the day.
-
Let your esthetician know if you are comfortable or uncomfortable, too warm or too cold, or if a product is very stimulating. Your comfort and care is of the greatest concern and priority.
-
Enjoy your facial; the results will be visible and lasting.
Why should one have a regular facial and how often?
We recommend regular, monthly facials for optimum skin maintenance and nourishment; twice monthly for specific treatment programs.
GRATUITY
It is customary to provide your therapist or esthetician a 15-20% gratuity if you were happy with the services provided.Unless noted, gift certificates for treatments and/or packages do not include gratuities.
UNACCEPTABLE BEHAVIOR
What client behavior would be considered bad manners? When should a guest be removed from the spa?
-
Lewd behavior
-
Inebriated
-
Demeaning and abusive behavior toward receptionists or therapists.
-
Guest insisting upon services without an appointment when spa is fully booked
